How often do you ship items to Canada and the United States? We ship our items twice a week, or more often depending on the amount of orders we receive. All our packages have tracking numbers and are currently shipped through Canada Post within Canada and USPS to the USA. Please give your items a week or so to arrive, they will usually be there sooner.

What about international orders? We're currently testing out our ability to deliver internationally. All international orders outside Canada and the United States will be delivered by Canada Post without a tracking number to keep the shipping cost down. It can take up to 5 weeks for delivery, which is not ideal but the other options are currently cost prohibitive to everyone. We'll continue to work on alternative solutions.

Do you have more questions? Email info@ponyfriday.com, we’re usually available to respond quickly during regular working hours, Monday to Friday from 9:00 a.m. to 5:00 p.m. MST.